Pillar Intros Consulting Service

SAN JOSE, Calif. -- Todays storage professionals maintain sensitive environments with complex configurations that often take a toll on the health and performance of their supporting applications and overall data center infrastructure. To help customers ensure smooth operations and fully leverage the performance capabilities of their storage environments, Pillar Data Systems today announced its Pillar Pulse Axiom Health Check and Assessment Service, a family of services designed to provide proactive customer care for their storage environments. The new suite helps assure customers their Pillar Axiom and associated storage infrastructure are optimally configured for their specific data and business needs.

“We understand the frustration of today’s storage administrators as they manage their multifaceted data centers. Pillar is alleviating these pressures by offering best practices and delivering quarterly or semi-annual services that offer greater data center operations through our proven field experience, tools, and methodologies,” said Dave McCroskey, vice president of customer support at Pillar Data Systems. “This service is about ensuring our customers’ systems are optimized to deliver the highest value out of their existing storage investments.”

Through on-site review and detailed reports, Pillar consultants provide actionable recommendations to help further ensure system and data availability, improve management practices and maximize performance of existing Axiom systems, as well as heterogeneous assessment of all other storage technologies.

As one of the most trusted sources for data and document management solutions within the highly regulated industries of healthcare, law, finance, pharmaceuticals, insurance, and government agencies, Alpha Systems is constantly looking for more effective and efficient ways to manage and store its data. However, as its data volumes increased, the company realized the need to re-assess its current storage environment to ensure the highest levels of efficiency.

“We employed the Pillar Pulse Health Check to gain a better perspective into how we were utilizing our existing storage resources,” said Gerry Thornton, Vice President, Information Technology Services at Alpha Systems. “As a result, we were given a site assessment and analysis report that gave us actionable recommendations on how to improve our performance and availability in our data center.”Pillar Data Systems Inc.