Network Computing is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Intuit Users File Suit

SAN FRANCISCO -- Class counsel announced that three businesses relying on QuickBooks Pro for Macintosh filed a class action lawsuit today against the products manufacturer Intuit for sending faulty software code on the weekend of December 15-16, 2007, that has caused the wholesale deletion of their QuickBooks data and other files. The lawsuit, entitled Create-A-Card v. Intuit, was filed today in federal court in San Francisco. The plaintiffs are businesses located in California, New York and Florida that use QuickBooks Pro for their accounting and other data storage purposes.

Juan Loredo, owner of plaintiff AGCJ, Inc., operates a bar called the Vinyl Room in Burlingame, California. On Sunday, December 16, 2007, he opened his QuickBooks program and received the software update from Intuit. “Intuit has caused every computer user’s worst nightmare,” stated Mr. Loredo. “My company lost its invoicing, sales reports, inventories, day to day working files, pictures, and other files containing financial information. The files lost represent hundreds of hours of work.”

“As we’ve described in the Complaint, just as many QuickBooks users were trying to close their books for the year, they lost key financial and business information,” said plaintiffs’ co-counsel Jim Quadra, a partner at Moscone, Emblidge & Quadra, LLP. “Through its negligence in transmitting destructive software code and failure to take immediate corrective action, Intuit took what is typically the busiest and most profitable time of year for small businesses, and turned it into a logistical mess.”

Intuit Inc.