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BOSTON -- E-mail Archiving and Management (EAM) technologies archive the contents of mail servers into a centrally-managed repository. EAM technology has become critical to both commercial and government enterprises but for a variety of different and sometimes conflicting reasons. This has led to a similarly diverse set of approaches from EAM suppliers, according to research released today by CMS Watch, a vendor-independent analyst firm that evaluates content technologies.
Long considered an inconvenient backwater by many enterprises, recent developments have elevated the importance of e-mail archiving and management, including:
The logic to consolidate, sort, and index all mail into a single long-term archive is simple. Although EAM tools can be expensive, field experience suggests that successful deployments can yield a fast return on the investment.
These findings come from E-mail Archiving and Management Report 2008, released today. This groundbreaking report evaluates fourteen major EAM suppliers, based on extensive technology research and customer interviews. The 195-page report also provides a breakdown of common usage scenarios to help with selecting an EAM system.
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