CHICAGO, Sept. 10 /PRNewswire-FirstCall/ -- Global Capacity, Inc. (parent: Capital Growth Systems, Inc. (OTC Pink Sheets: CGSY)), the world's leading telecommunications information and logistics company, today announced that it has won a new contract to provide Remote Management Services to Geckotech, a provider of nationwide hosted VoIP services for businesses. Under the terms of the three-year agreement, Global Capacity will provide around-the-clock management of Geckotech's nationwide access network, quickly and accurately identifying, isolating, and resolving errors and ensuring maximum uptime for Geckotech's business-critical applications. In addition, Global Capacity will provide acceptance testing and integration of new circuits onto Geckotech's network, which is expected to double from its current 250 circuits within the first year of the agreement.
Geckotech is a "one-stop-shop" for Hosted Business VoIP, alleviating the up-front costs associated with buying expensive premise-based equipment only to watch the technology become obsolete. The Competitive Local Exchange Carrier provides a Cisco-Powered Hosted Voice over IP Phone and Internet service for businesses nationwide over a private MPLS network.
"Partnering with Global Capacity provides a highly-scalable extension to Geckotech's customer support team with experts in around-the-clock proactive circuit management. The partnership will add value to Geckotech's core offering by allowing us to focus on providing our customers with superior, individualized support, the highest level of network uptime, and reliable Hosted VoIP service," said Josh Robbins, Managing Partner of Geckotech.
Global Capacity operates Network Control Centers (NCC) in Waltham, MA and Chicago, IL, where it provides comprehensive network management services for over 10,000 circuits in the United States and European Union. The centers provide around-the-clock services with fully redundant facilities - including system and data redundancy, diverse carrier support, and full environmental support - including battery and diesel generator back-up. The NCC is staffed by highly-skilled engineers working with a wide range of high-end network management systems and tools, including a knowledge base driven correlation engine. The engineers are supported by a world-class engineering team for escalation management and ongoing analysis of intermittent and chronic issues, in accordance with the best methods and practices found in the industry.
"Whether delivered as a stand-alone service or as part of a turn-key network solution, the ability to accurately and cost effectively manage critical customer networks is a core value of Global Capacity," said Patrick Shutt, Global Capacity's Chief Executive Officer. "This contract highlights the flexibility and value of Global Capacity's telecom information and logistics business model and we are pleased that Geckotech has joined the growing list of customers who have placed their trust in Global Capacity."