Jeff Loughridge

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Where the Cloud Touches Down: Simplifying Data Center Infrastructure Management

Thursday, July 25, 2013
10:00 AM PT/1:00 PM ET

In most data centers, DCIM rests on a shaky foundation of manual record keeping and scattered documentation. OpManager replaces data center documentation with a single repository for data, QRCodes for asset tracking, accurate 3D mapping of asset locations, and a configuration management database (CMDB). In this webcast, sponsored by ManageEngine, you will see how a real-world datacenter mapping stored in racktables gets imported into OpManager, which then provides a 3D visualization of where assets actually are. You'll also see how the QR Code generator helps you make the link between real assets and the monitoring world, and how the layered CMDB provides a single point of view for all your configuration data.

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A Network Computing Webinar:
SDN First Steps

Thursday, August 8, 2013
11:00 AM PT / 2:00 PM ET

This webinar will help attendees understand the overall concept of SDN and its benefits, describe the different conceptual approaches to SDN, and examine the various technologies, both proprietary and open source, that are emerging. It will also help users decide whether SDN makes sense in their environment, and outline the first steps IT can take for testing SDN technologies.

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Networking In The Cloud

AWS allows you to create up to 10 VPN connections to data centers per VPC and provides a form to request more connections. I've never needed more than 10 VPN connections, so I don't know if Amazon approves all these requests. Administrators can create up to five VPCs per region. Traffic between VPCs must traverse your data centers; Amazon does not offer a method for direct VPC-to-VPC connectivity. Alternatively, you could roll your own VPC-to-VPC connectivity with open source VPN software such as Openswan and OpenVPN. This option can be very complex, and I wouldn't advise pursuing it unless your network engineers and sys admins understand how the failure of these homegrown tunnels will affect the services in the cloud.

If you take away one point from my article, let it be this: The integration of your data center with the cloud can't be performed by system administrators and application developers alone. Do your sys admins know how to configure IPSec and the BGP? Probably not, and potential mistakes makes on-the-job learning a major business risk. Your network engineers must work hand-in-hand with your systems team in all aspects of migrating to the cloud and maintaining cloud services. I've seen many application teams take ownership of the cloud without understanding the effects on networking. You pay your network engineers for their subject-matter expertise. Insist on their involvement.

Network engineers bring experience to the project that helps ensure a smooth user experience. You don't want your users to groan each time they hear that another application or service will be deployed in the cloud, because of slower response time or other issues that lead to a degraded experience. Moving services to the cloud has an impact on the network. Let's cover what that means.

Network characteristics such as latency and jitter play a more prominent role when users access services and applications in the cloud. The primary driver of latency is distance. Applications that once existed in a data center in the same building as employees may be located in distant cities. Applications must be capable of dealing with increased latency without affecting the user experience. Most business-class ISPs will have jitter SLAs of 4 milliseconds or less, so the change in jitter probably won't have the same impact as the latency increase. Of course, if your applications have stringent jitter requirements, you will have to assess how the minor increase affects your application.

Data confidentiality is critical in the cloud. As mentioned earlier, the AWS VPC has no connectivity to the Internet unless explicitly configured. Purchasing dedicated links from your data center to Amazon's data center would not be feasible or needed for the most companies. The use of IPSec tunneling across Internet circuits provides a secure, standards-based tunneling mechanism for encrypting data. You won't have to worry about your data being comprised as it is transmitted across the network.

Since connectivity to the cloud typically uses existing Internet connections, you must take the traffic between your data center and the cloud into consideration when doing network capacity planning. Incremental service deployment in the cloud gives you visibility into bandwidth needs. The lead times associated with many ISPs for circuit turn-up are long. For this reason, an abrupt and complete switch to the cloud could degrade service for extended periods until Internet circuits are upgraded to higher capacities.

You might be wondering if the cost of the increased bandwidth for cloud services outweighs the benefits of the cloud. In the majority of instances, I would argue that the added cost is minor compared with the cost savings introduced by running services in the cloud. On a per-megabit basis, bandwidth prices continue to decrease, particularly as businesses move to Ethernet access for the WAN. One location type that must be examined is branch offices connected at lowers speeds using access technologies such as T1 and DSL. Depending upon current bandwidth usage, you should evaluate your options for connecting the branch office with Ethernet or business-class cable services.

Another bandwidth-related issue is the implementation or modification of quality of service (QoS) policy. Applications that formerly did not have to contend for bandwidth within the enterprise may have to do so on WAN links that do not have the capacity of internal LAN links. I recommend purchasing sufficient Internet bandwidth such that packets are not dropped under normal conditions. QoS should be relied on in abnormal states, such as increases in traffic due to denial-of-service attacks and link failures.

Still unsure about the cloud? You can perform extensive testing on AWS's VPC for less than $100. You may find that the cost and availability benefits of the cloud make it a valuable tool for your IT infrastructure. Don't forget that transitioning applications and services to the cloud will not always be simple and painless, depending on the complexity of the service. Maintaining existing levels for security and user experience will require a lot of planning. Applications developers and sys admins can't do this alone. The addition of network expertise to integration team will help ensure successful migrations and day-to-day upkeep of your data center's extension to the cloud.

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