AI and customer engagement (CX)![](https://eu-images.contentstack.com/v3/assets/bltde8121fc52c5c8f3/bltb4e0d4434780e73e/664281138cabcc66f504bed2/AI-CX-JXD0XA.jpg?width=700&auto=webp&quality=80&disable=upscale)
Networking Careers![](https://eu-images.contentstack.com/v3/assets/bltde8121fc52c5c8f3/bltb4e0d4434780e73e/664281138cabcc66f504bed2/AI-CX-JXD0XA.jpg?width=700&auto=webp&quality=80&disable=upscale)
Understanding the Intersection of Humans and AI in Customer ExperienceUnderstanding the Intersection of Humans and AI in Customer Experience
AI promises to improve agent engagement and provide them with the right tools to boost customer engagement (CX).
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