Robotic process automation is hot right now. Here's one reason why. RPA is viewed as a shortcut workaround way to achieve the benefits of digital transformation incrementally, as each bot is implemented, rather than waiting for a multi-year migration or upgrade to be completed before realizing the benefits. RPA enables organizations to automate repetitive tasks that slow down work and workers.
Gartner says that RPA is the fastest-growing software subsegment officially tracked by the company, with year-over-year growth of 63%.
RPA software can be used to automate any number of tasks. For instance, it can move data in or out of third-party application systems, therefore serving as the rescuer of siloed information. That's because it can connect the data of two applications that may come from two different groups inside a company or even two competing vendors. RPA can also extract information from documents or systems and prepare it for the workers who need it.
"There are a great many opportunities for RPA tools to deliver significant value to enterprises struggling to leverage a patchwork of existing systems," Gartner said in its first ever Magic Quadrant report about RPA vendors and systems, published in June 2019. "At the core, they help organizations unlock the data and value associated with their historical technology documents."
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