Verizon will announce later this summer a hosted integrated communications package delivered via its VoIP platform, Lorena McAllister, director of VoIP marketing for Verizon Business, disclosed in a private briefing at the VoiceCon show in Orlando.
The service, expected to launch in July, will be called Integrated Communications Package (ICP) and provide real-time call management, secure file-sharing and presence status. Users will get tools for instant messaging (IM) and personal information management (PIM) as well as a softphone for PC-based calling. A subsequent release will provide Web conferencing, videoconferencing, audio-conference and contact-center capabilities.
The service is built on a combination of homegrown technologies and IBM's Lotus SameTime collaboration software. The back-end IM and presence server will be be delivered using SameTime with a Verizon-modified client running on the desktop.