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Request for Information: VoIP Systems: Page 6 of 14

  • Including PBX price.

    Including high-availability and redundancy features.

    Supported features in the proposed system may include:

    • Authorization codes
    • Automatic callback
    • Add-on conference
    • Call waiting
    • Paging
    • Hoteling
    • Automatic camp-on
    • Automatic alternate routing
    • Trunk callback queuing
    • Uniform dial plan
    • Night service
    • E911 Support
    • Class of service
    • Class of restriction
    • Intercom groups
    • Group paging
    • Directed call pickup
    • Group call pickup
    • Distinctive ring
  • Telecommuting

    Currently, there are 20 employees who live in the area and want to telecommute from home via their broadband connections. The company wants to provide the flexibility for those in the call center to be able to work from home in a seamless manner. There will also be 30 additional telecommuters who have office phones but spend a majority of their time on the road.

    Including the name of telecommuting product.