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Request for Information: VoIP Systems: Page 4 of 14

  • Including the business case for each selection based on HaveNoFear's goals, objectives and business environment. A competitive analysis may be included.

  • Phones

    Including how software images are updated on phones to minimize management costs and disruption to end users.

    Including the business case for your phone selection based on HaveNoFear's goals, objectives and business environment.

    Including basic phones for most employees. (These phones should be as low cost as possible while still containing required features.)

    • Model of phone proposed
    • Pricing per 100 phones, including software licenses
    • Support for the following required features may include:
      • 802.3af
      • Two 100-Mb ports
      • 802.3q/p and either DiffServ- or TOS-based QoS
    • Features tied to hard key may include:
      • Call transfer
      • Call forwarding
      • Call hold
      • Volume control buttons
    • Additional features supported may include:
      • Calling number and name on display
      • Message-waiting indicator
      • Backlit display
      • Tiltable screen
    • Quantity may include:
      • Number of call appearances
      • Number of bridged appearances
      • Number of programmable keys
      • Size of display
    • Codecs available
    • Codecs available with Voice Activity Detection/Silence Suppression

    Including executive phones

    • Model of phone proposed
    • Pricing per 100 phones, including software licenses
    • Support for the following required features may include:
      • 802.3af
      • Two 100-Mb ports
      • 802.3q/p and either DiffServ- or TOS-based QoS
    • Features tied to hard key may include:
      • Call transfer
      • Call forwarding
      • Call hold
      • Volume control buttons
    • Additional features supported may include:
      • Calling number and name on display
      • Message-waiting indicator
      • Backlit display
      • Tiltable screen
    • Quantity may include:
      • Number of call appearances
      • Number of bridged appearances
      • Number of programmable keys
      • Size of display
    • Codecs available
    • Codecs available with Voice Activity Detection/Silence Suppression