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Avaya's 9600 Series One-X IP Phones: Page 5 of 5

Avaya's VoIP simplification mission doesn't stop with the end user. Small enterprises that want to set up IP PBXs can quickly turn to the SIP-based one-X Quick Edition.

This software, which is built into the company's 4610SW IP phones, lets you assemble a peer-to-peer system, complete with voicemail, a call attendant and group calling, for up to 20 phones.

Avaya sent us three 4610SW IP telephones. Unpacking the phones and plugging them into a LAN switch with in-line power (Power over Ethernet) was the most difficult part of setting up this phone system. After the first phone booted, it prompted us to create a site and change the default password. We added a user name to the phone, and the phone was ready to send and receive calls and record voicemail. Once the other phones booted on to the same LAN, we could add them to the site, set the user name and have a complete SIP-based phone system in minutes.

Setting up the Quick Edition phone system took approximately 10 minutes. We spent another few minutes bringing up an FXO (foreign exchange office) gateway. Immediately, outside callers were greeted by an auto-attendant ready to deliver calls by extension or dialing the party's last name. To maintain the system's simplicity and avoid QoS issues, Avaya set a maximum of 20 phones. Larger enterprise setups can move to the company's IP Office product. Starts at $1,345 with two phones and the PSTN gateway.