On-demand computing requires configuration and management, which is what IBM
Global Services offers, according to Dev Mukherjee, IGS vice president of
marketing and strategy for e-business on demand. By focusing on services, IGS is
better able to help clients virtualize their infrastructure with a combination
of IBM hardware and software technology, he says, adding that more than 50
percent of the technology in IGS data centers is non-IBM. "Customers want their
IT or consulting partner to focus on helping make their business more efficient,
not on how to become an expert on another piece of technology."
Joseph F. Kovar is a senior editor at CRN specializing in storage and server
coverage. Write to him at [email protected].
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