To understand the dynamics behind these product introduc-tions, the following special report dissects the coming wave of SOTAs. In particularly we'll detail:
Programming Interfaces Several programming interfaces already exist for embedding VoIP within applications. Here's what SOTAs have to offer.
The SOTA Architecture We identify and explain the three layers in all SOTAs.
The Standards Market activities aren't based on nothing. There was plenty of standards work in the field before ven-dors jumped in. Here's a look at what's available.
The Players Whose delivering what? The short list is very short and the biggest vendor in the market had yet to make their position clear. We looked at the WSDL files of what's available today and give you the read on their architectures.
Bob Friday, Chief AI Officer for Juniper Networks, explains how the advanced technology is transforming operations.
Contact center leaders from 8x8, Awaken Intelligence, and 360insight discuss the importance of agent experience.
AI may force enterprises to rewire parts of their data centers so they are fully optimized to run such workloads. The question is do you use Ethernet or InfiniBand?
