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Information Week's Rolling Reviews present a comprehensive look at a hot technology category, beginning with market analysis and wrapping up with a synopsis of our findings. See our kickoff and other reviews: Application Performance Management . |
What More Could We Ask for?
No auto-discovery or remote monitoring capabilities are available, which could make installation challenging for organizations that don't have a handle on their systems inventory or are not using a CMDB. For any i3 monitoring to take place, the i3 listener agent must be installed on target servers, and agents are necessary to observe system or network activity.
Moreover, to access any Inform, Insight or Indepth data users must first select the technology category, such as J2EE or SQL. Within i3 there is no way to see alerts from two different technologies, and in order to get reports from across technologies one must use a specific area of Inform/Alerts to generate the SQL for a report like the one desired then manually change that SQL to query for all the technologies desired and run it to have the results export into a spreadsheet or other format. This was cumbersome without the use of the ASD.
| ROLLING REVIEW DETAILS: |
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FEATURED PRODUCT: Symantec i3, Application Service Dashboard (ASD) and Insight Inquire. Symantec's was one of the most cost-effective solutions from the larger enterprise vendors. Pricing for i3 is based on the CPUs on the management station, not on the number of end-device technologies that are managed. So our price as tested was only $17,200. Price per CPU, per managed technology is about $2,000. For example i3 for SQL Server is $2100/CPU. This allows organizations to get their feet wet with Symantec without buying an expensive central management station as a minimum investment. ASD is free with any i3 bundle and Portlet Packs will run about 1,000 per user per pack. ABOUT THIS ROLLING REVIEW: Application performance management products are being tested at our Real-World Labs at Windward Consulting Group. We're assessing the breadth of support for existing applications, how well the product detects and reports on performance problems, how well the architecture supports distributed application performance monitoring, and whether the software supports a tiered architecture with native high-availability and failover capabilities. We'll also explore how well the offering detects the true performance issue and how seamlessly it integrates with the surrounding environment. ALREADY TESTED: Indicative, NetIQ, NetQoS, Compuware, Nimsoft, Quest, BMC ProactiveNet See all the APM Rolling Reviews here. NEXT UP: Wrap-up |
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