In this blog I usually cut right to the e-discovery chase. However, e-discovery does not exist in a vacuum but is one of several business processes that depend on information visibility. Typical related processes include compliance, internal governance, risk management and storage management. The universal theme controlling them and e-discovery is information management: Know what information you have, know where it is, and know how you can use it.
The foundation of this knowledge is a dynamic and actionable map of collected electronically stored information (ESI). It may be called a map or table of contents or index (just don't call it late for dinner). The map is an automated table of contents of electronic data that is searchable, visual and reportable. This indexed listing of files should include the whole gamut of electronic records in the enterprise including email and file servers, archives, desktops and laptops and remote locations.
Bob Friday, Chief AI Officer for Juniper Networks, explains how the advanced technology is transforming operations.
Contact center leaders from 8x8, Awaken Intelligence, and 360insight discuss the importance of agent experience.
AI may force enterprises to rewire parts of their data centers so they are fully optimized to run such workloads. The question is do you use Ethernet or InfiniBand?
