With this example in mind, other firms are opting for a less extreme approach. "We will never delete anything -- I would rather pay the cost of keeping everything," explained Peter Lamb, IT director at Toronto-based Torys, during the panel discussion.
Torys has deployed a document management system from Interwoven in an attempt to get around this problem. (See SJ Berwin Leverages Interwoven, Interwoven Acquires Scrittura, and Interwoven Expands PartnerNetwork .) "It simply takes the whole email and puts it into the document management system," he explained, adding that Torys stores 3.5 million documents within the system, about 60 percent of which are emails.
Another panelist, Steve Skidmore, IT director of New York-based Martin Clearwater & Bell, said that his firm is still working out the specifics of its email retention policy, although he has already rolled out a document management system.
Bryan Cave's Rajpal is still deciding on a technology to get his firm's emails under control, although, he told Byte and Switch that, initially, emails deleted by his team will be stored on a small SAN just in case they are needed in court. "It could be for three months, six months, we don't know," he said, adding that, long-term, he is unlikely to deploy an archiving system.
A number of firms, such as Symantec and EMC, offer archiving software for storing data. (See Symantec Shakes Up Archiving, Tempest in a Tape Encryptor, EMC Vows More for Infoscape, and Email Archiving to Grow.) Rajpal, for his part, has not had a good experience with this technology in the past. "There were too many Messaging Application Program Interface (MAPI) connections -- it just kills your network," he said.
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