If you're looking to stake a CMDB claim, identify how and where IT practices need to change, and evaluate existing CMDB offerings. Then, place your bets on the ability of your CMDB provider (or providers) to meet federation and data-reconciliation needs and deliver future apps that will live up to the promise of the CMDB. If you choose well, you could strike a mother lode of productivity realized by automating routine tasks. n
Business Technology Editor Andrew Conry-Murray can be reached at [email protected].
Interview: Mark Johnson
What have you heard from customers or implementers about CMDB federation? What are the key problems?
Bob Friday, Chief AI Officer for Juniper Networks, explains how the advanced technology is transforming operations.
Contact center leaders from 8x8, Awaken Intelligence, and 360insight discuss the importance of agent experience.
AI may force enterprises to rewire parts of their data centers so they are fully optimized to run such workloads. The question is do you use Ethernet or InfiniBand?
