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SAP Introduces Two-Tiered Support

Issue Highlights:

InformationWeek Daily Newsletter

TOP STORY: SAP Introduces Two-Tiered Support

MORE NEWS: Haiti Quake Website Buckles

ANALYTIC REPORT: Storage Automation: 8 Questions To Ask Before Buying

WHITEPAPER: 7 Ways to Cut Supply Chain Costs

BLOG: iPhone 2010 To Have Touch-Sensitive Casing

WEBCAST: Vendor Webcast: Becoming the Enterprise Single Sign-on IT Hero: A Case Study

RESOURCES: Blow Your Own Horn

InformationWeek Daily

 Friday, January 15, 2010 


"You can do anything you want in life. Unless Jay Leno wants to do it, too."
-- Conan O'Brien 


SAP Introduces Two-Tiered Support

Bowing to customer complaints, the company has also frozen prices for existing Enterprise Support contracts at the 2009 level.


Global CIO: Will SAP Move To Tiered Maintenance Fees?

Global CIO: Have Oracle & SAP Hit Tipping Point With 22% Fees?

Global CIO: Why SAP Won't Match Oracle's 22% Maintenance Fees

Global CIO: 20 SAP Add-Ons That CIOs Will Love


Haiti Quake Website Buckles

Portal meant to disseminate information about conditions and collect donations goes offline.

Google Earth Gets Haiti Earthquake Imagery

Tech companies are mobilizing to provide information to relief groups and financial assistance.

Apple Drops In PC Vendor Rankings

Mac shipments fell to fifth place in the fourth quarter, but Apple likely outpaced rivals in profitability.

AMD Intros $99 DirectX 11 Graphics Card

The ATI Radeon HD 5670 gives low-priced desktops power to handle mainstream video game graphics.

Law Firm Suing China Hit By Cyber Attack

Targeted e-mail messages tried to trick recipients into clicking on malicious links.

RealNetworks CEO To Step Down

Rob Glaser will remain chairman of the company's board.

Universities Agree Not To Promote Kindle DX

The schools have agreed with the Justice Department not to purchase, recommend, or promote e-book readers that aren't fully accessible to visually impaired people.

Kodak Sues Apple, RIM For Patent Breaches

Film and photography vendor claims iPhone, Blackberry rip off its digital imaging tech.

Meru Debuts WLAN Uptime Program

Its assurance plan will provide 99.99% WLAN availability with less than one hour of unplanned downtime a year, Meru Networks says.

Special Report from Internet Evolution:
Read our editors' pick for the Worst Internet
Acquisitions of All Time! Make sure your
business doesn't repeat the same mistakes.



Storage Automation: 8 Questions To Ask Before Buying

When it comes to storage tasks, the best person for the job just might be a script. Yes, we're still struggling with vendor interoperability, but as storage virtualization provides a single point of entry into the stack, it's making automation not just feasible, but essential.

Download Now (Registration Required)

Featured Report

29 Virtualization Terms You Need To Know

Maximize the value of virtualization for your business by understanding the terminology and jargon IT pros use. By mastering the terms in this exclusive how-to guide, you'll talk like a pro and enhance your knowledge of virtualization.

Download Now (Registration Required)

Featured Report


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7 Ways to Cut Supply Chain Costs

Manufacturing environments today are complex, often with multiple sites, offshore subcontractors, many component suppliers and various revisions of technology within the lifecycle of a product. Find out how manufacturing technology can help.
Download Now

Provide IT Support From Your iPhone

See how the LogMeIn Ignition app for iPhone provides top-notch IT support by accessing computers even when you're away from them.
Download Now



Featured Blogger

iPhone 2010 To Have Touch-Sensitive Casing

Posted By Eric Zeman

Goldman Sachs believes the next-generation iPhone will pack a 5 megapixel camera and a touch-sensitive casing, similar to Apple's Magic Mouse. It will begin its life in manufacturing facilities some time in April, in time to hit store shelves by June.


Google Revamps BlackBerry Mobile App

Posted by Eric Zeman

Today Google announced a new version of the Google Mobile Application for BlackBerries. Why upgrade? Well, the new version can now search both the device and the network for wayward email messages and contact information.

Gmail Traffic Now Encrypted By Default, But Will Organizations Heed The Shift?

Posted By David Berlind

Kudos to the folks at Gmail who, in defaulting to a secure browser setting (as opposed to the previous insecure default) for sending and retrieving email, have decided to help users who may not know enough to help themselves.

What Is Cloud Appropriate Data?

Posted By George Crump

As the use of cloud storage becomes more prevalent this year one of the key challenges is what data should go to cloud storage, when that data should be moved there and how should that data be moved there?

Google Nexus Two Aimed At Enterprise

Posted By Ed Hansberry

That's right, I said Nexus Two. Just days after Google's own phone running Android, dubbed the Nexus One, Google has already mentioned another device that will be aimed at the enterprise rather than the consumer. No name was given to this device, so it could be Nexus Two or something else entirely. Whatever it is called, it is on its way.


Vendor Webcast: Becoming the Enterprise Single Sign-on IT Hero: A Case Study

(Sponsored By Novell)

Today, IT organizations are facing extreme pressures. Pressures to reduce
costs, to deliver service levels 24 x 7, and pressures to do more while IT
resources remain flat.

Join us and learn how Oracle gives you extreme manageability with Oracle
Database 11g. See how you can save time and lower your database management
costs to overcome these extreme pressures.

It happens January 21, 2010 at 10:00 AM PT/ 1:00 PM ET

More Information & Registration

This issue sponsored by Quantum:
Latest Resources from the Data Deduplication
and Replication Center:
- Reduce storage and network bandwidth by 90%.
- Quantum Cuts Backup Times at U.S. Army Command
- D2D2T Backup Architectures and the Impact of
Data Deduplication
- Achieved 95% reduction in Backup Volume.
Find out who did!


Blow Your Own Horn

Nominate your company for the 2010 InformationWeek 500 -- our 22nd annual ranking of the nation's very best business technology innovators. Deadline is April 30. Organizations with $250 million or more in revenue may apply now.

Register Today!

Image Gallery of the Week 

Image Gallery: A Cloud Computing Fortress

A photo tour of Terremark's 30-acre cloud computing facility, under construction in northern Virginia.

View It Now

ON-DEMAND: Global CIO Summit: Driving Business Value and Customer Value in the Global Economy

This exclusive virtual event will bring together CIOs and other business-technology executives from India, China, the U.S., and Europe to share ideas, debate issues, and explore processes that have enabled them to deliver greater business value and customer value in a global economy.


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