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Video Conferencing Resuscitates Hospitals' Interpreter Services: Page 7 of 12

Melinda Paras

San Joaquin General Hospital, French Camp, Calif. Melinda Paras, 52, is the CEO of Paras and Associates, an independent consulting firm that develops and implements language access systems in hospitals. Paras has worked to integrate computer and communications technologies into medical language interpretation systems for seven years.

Best part of working as a technology consultant within the health-care industry: "I get to focus on innovation--it's what I love about my job, doing something that no one has ever done."

Worst part: "We work with leading-edge technologies, and the problem when you're doing something that's never done before is that it never works right the first time. We have to go at it from lots of directions to make it work."

How I got into providing technology and interpretation services to hospitals: "I was on the government health commission for the City/County of San Francisco and president of the county board of hospitals in Alameda County and I became aware of the lack of availability of interpreter services for patients. I've been involved in health advocacy, and I was determined to find a solution, so I launched my business this year."