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  5. Verizon Teams With Cisco, Microsoft For SIP Trunking And Immersive Video: Page 2 of 2
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Verizon Teams With Cisco, Microsoft For SIP Trunking And Immersive Video: Page 2 of 2

Unified communications is more than just merging voice, video, chat and white-boarding into a platform. A Unified Communications (UC) system has to integrate with legacy telecommunications systems and provide real-time media support to clients that could include plain old telephone service (POTS), broad band, or high speed WAN links. High-definition video, the holy grail of video-conferencing, used to require room-sized systems with high-speed, dedicated WAN links, but new products from Cisco, P
March 22, 2010

The Immersive Video service comes in two versions, Standard and Premier, and both types contain the features and functionality for a company to provide video conferencing, scheduling and reporting. The Premier level adds the ability to use Verizon's attendants, manage conference scheduling and proactive video-conference monitoring, troubleshooting and fault isolation. Proactive monitoring means that if a problem develops during a call, Verizon's engineers will start working on it before the customer calls with a problem. The goal is to maintain the video-conference with no disruption to any connected parties.  

Verizon can manage video-conferencing both inside and among companies, provided both companies are Verizon Immersive Video customers. The company is working on providing service for other scenarios as well. That's fine for intra-company video conferencing, but inter-company is still a difficult problem to solve. The standards for call set-up, scheduling and other conferencing services aren't yet complete or widely deployed.

The managed Immersive Video service is maintained 24x7x365 via two video network operation centers, (VNOCS) located in Chicago and Hong Kong for follow-the-sun management. Verizon also maintains two video nodes in Houston Texas and North Royalton, Ohio, which include redundant 10Gb links, border session gateways and other equipment and services to ensure the proper management and monitoring of the Immersive Video service. Representatives from Verizon assured us they can deliver responsive video in the global markets they serve from these two locations.

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