Whatever the service SunGard provides, the company appears to take its responsibility to customers very seriously, as illustrated by an exchange in its New York megacenter during our recent visit. VP Guddemi pointed to a customer-command room and said it was one customer's entire infrastructure. When asked about the man working in the room, Guddemi indicated that he was from the customer company. A few seconds later, catching himself, he said, "But you can't talk to him." It's that kind of dedication to customer privacy and security that SunGard hopes will keep its customers happy--disaster or not.
Subsea cable alternatives can provide a level of comfort for those concerned about disruptions. Realistically, they will continue to play a small, but critical role in the short term.
Maintaining existing network infrastructures often incurs huge technical debt before newer technologies are adopted over time.
Amid ongoing regional uncertainties, telecom infrastructure in the Middle East has expand to include terrestrial low-latency network infrastructure, which offers resilience and agility in navigating political complexities without relying solely on undersea networks.
