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Rollout: Avaya Distributed Office: Page 3 of 4

Avaya will ship the platform pre-configured to your specifications to make it easier to get up and running. For $100 per system (not per seat), Avaya will load a profile configuration, test it, and placing the unit and endpoints together in a single box. This can save a lot of time, especially if you're dealing with tens or hundreds of locations. It should also allow you a much faster cutover time, because all the of the primary configuration is done. The base price does include preconfiguration of media modules.

And if you prefer not to install the gateways yourself, Avaya Services will be happy to go on premises and do it (for a fee of course).

Can You Hear Me Now?

We tested two i40s and an i120 connected by the SES server, and an assortment of the IP phones. We used a workstation with the Avaya Integrated Management console to configure and manage the devices. Call quality was good in a variety of scenarios, including three-way calls, and calls to remote devices off the IP network through the PSTN.

As with any VoIP product, especially one intended for use over T-1 circuits, you need to enable QoS to ensure voice traffic gets sufficient priority. The branch site should have at least a partial T-1 to handle voice calls, but it can make outbound local calls through POTS lines, or you can route all calls back to a central location. The i40 and i120 support a multitude of PSTN options: analog and digital CO and DID, as well as ISDN PRI and BRI.