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Remote Possibilities: Page 6 of 42

The Windows Explorer-style file transfer is as good as it gets. We could take over remote-control sessions without stopping the file-transfer process, and pcAnywhere, like LapLink, provides autotransfers and folder-synchronization options with delta-transfer technology.

pcAnywhere 10.5, $179/$90,900. Symantec Corp., (800) 441-7234, (408) 253-9600. http://www.symantec.com

Dilip Advani, Saurabh Bhasin, Julio Caraballo and Bilson M. Poikayil are research associates at Syracuse University's Center for Emerging Network Technologies. They can be reached at [email protected], [email protected], [email protected] and [email protected]. Sean Doherty is a technology editor and lawyer based at our Syracuse University Real-World Labs®. A former project manager and IT engineer at Syracuse University, he helped develop centrally supported applications and storage systems. Write to him at [email protected].

Altiris eXpress Carbon Copy Solution | Binary Research International Remotely Anywhere | LapLink Gold 11 | Novell ZENworks for Desktop 3.2 | uRoam FirePass 1000 | TWD Industries Remote-Anything | Netopia Timbuktu Pro Enteprise Edition | Funk Software Proxy Remote Control 4.0 | Linktivity WebInteractive 2.0 | TridiaVNC 1.5 (32-bit Windows)/1.4 (Unix/Linux) | Microsoft Windows XP Remote Desktop Connection, Remote Assistance

Altiris eXpress Carbon Copy Solution

When teamed with Altiris Express Notification Server, Carbon Copy is an enterprise-class remote-control solution. Notification Server deploys Carbon Copy to any 32-bit Windows OS and does not discriminate between servers and desktops. It centralizes all remote-control activity, manages client configurations and tracks events through logs, reports and notifications.

Carbon Copy scored high in security but lacked a tight integration with Active Directory (as this article went to press, Altiris released a Connector for Active Directory that it says will let administrators import computers and users into the Altiris eXpress environment to distribute Carbon Copy and enforce policies).

The Carbon Copy host program had one of the smallest memory footprints-884 KB. But when viewed as a component in the Altiris Express Management Suite, the host memory requirements totaled 6,620 KB while dormant and 7,600 KB when active. Carbon Copy also did not distinguish itself in our bitmap- and file-transfer tests. As for stability, it was able to detect communication problems with hosts in approximately 36 seconds and was one of the few programs that gave us an indication-via a pop-up dialog box-that the connection had been lost.