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Nortel Gives Partners New Voice In Managed Services
Nortel Networks is prepping the launch of several managed services to be offered through its partners under their own brand names.
The vendor plans to debut its Proactive Voice Quality Management service next month and will follow up a few months later with managed security offerings, said Jeffrey Hitchman, director of global services for enterprise marketing at Nortel, Brampton, Ontario.
The voice service, which incorporates VoIP management technology from NetIQ, will offer remote monitoring and management of Nortel VoIP environments, providing network health checks, proactive identification of performance degradation and closed-loop monitoring of IP calls, Hitchman said.
Security services, including a managed VPN offering, are planned for May or June.
"We have lots of large partners with big services infrastructure, but for small to medium partners that want to participate but can't make the investment [in infrastructure], we like to provide a bridge to sell Nortel services under their own name until they build their own," Hitchman said.
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