Smarts has work to do in classifying enterprise events and traps into one of these few states, but the vendor is actively providing updates. Besides, we found that most of our events were covered right out of the box.
Getting Around
InCharge's object-oriented design and codebook correlation slowed our understanding of the product. The GUI layout isn't intuitive and would have benefited from context-sensitive help. To its credit, we found a complete definition of all the possible statuses that could fit the fields of any event we didn't understand. Once learned, the interface didn't impede us. The system is fully instrumented at the command line, as were all the products we tested.
Although InCharge has a Web console, it's not a downloadable Java applet and lacks some right-click, context-sensitive and drop-down scrolling menus we'd like.
In our pricing scenarios, Smarts InCharge registered on the low side, at $85,000 for our single-site and $169,000 for our multisite scenario (plus 18 percent of the list price for annual maintenance in both cases). Smarts recommends three days of professional services for the first scenario and five days for the second, at $2,500 per day. Training, at $1,000 per day, should require just a couple of days and would benefit from some hands-on experience between sessions.
Subsea cable alternatives can provide a level of comfort for those concerned about disruptions. Realistically, they will continue to play a small, but critical role in the short term.
Maintaining existing network infrastructures often incurs huge technical debt before newer technologies are adopted over time.
Amid ongoing regional uncertainties, telecom infrastructure in the Middle East has expand to include terrestrial low-latency network infrastructure, which offers resilience and agility in navigating political complexities without relying solely on undersea networks.
