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Midsize Businesses Finding Too Few Tools

Midsize enterprises need sophisticated features, such as service management, configuration management and application mapping. But vendors that offer these features, including Computer Associates, Hewlett-Packard and IBM, require months of sales and engineering support that bring the purchase price north of a quarter of a million bucks. While these big management vendors see this approach as reasonable, the low-end management vendors lick their chops.

One of the big management vendors should recognize this opportunity, standardize some of its options and sell direct. But don't hold your breath. More likely, midsize enterprises will buy a low-end system from, say, SolarWinds and do the rest themselves.