It's just a matter of time before these two services become part of your enterprise network, so consider developing a two-year transition plan. MPLS should be on your current project list, but carrier VoIP might take a little longer to reach you. Carrier VoIP might fit only your small offices for now.
Fortunately, the two technologies go hand in hand: Building an MPLS foundation now is the right approach to deliver voice over IP later. So get ready ... telecom is finally changing fast.
David Willis is a vice president of Meta Group's Technology Research Services. Write to him at [email protected].
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