Once, when a problem did arise, Avacast handled it aggressively. "When our Avacast server developed a problem, Avacast moved our classes to their server in Los Angeles," Coston recounts. "I believe we lost one class. We mailed our server to them for repair and they brought it back to us and hooked it up. We used email to get the word out to the students." Coston, based in Durant, Oklahoma, hasn't found many technology companies willing to go this extra distance.
But should that extra distance be too far, Terrell firmly believes that he has the perfect solution in his own product, and practices what he preaches. "We like to train in person," he says, for example, "but we'll train you on the system using the system if travel costs are prohibitive. Yes, we eat our own dogfood."
Ken Gordon is a freelance writer, designer, consultant, and jack-of-all-new-media-trades.
Subsea cable alternatives can provide a level of comfort for those concerned about disruptions. Realistically, they will continue to play a small, but critical role in the short term.
Maintaining existing network infrastructures often incurs huge technical debt before newer technologies are adopted over time.
Amid ongoing regional uncertainties, telecom infrastructure in the Middle East has expand to include terrestrial low-latency network infrastructure, which offers resilience and agility in navigating political complexities without relying solely on undersea networks.
