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He Said, She Said: Page 2 of 3

Others demand it: "We are worshiped--or I take away their computers."

One person seemed to have an inferiority complex: "Upper management thinks of us as overpaid staff."

And we found some work environments are downright dangerous: "We're often forgotten until there is a problem. Then users descend like a pack of wolves to complain."

Techies at the Top

When we asked about the importance of your company's upper management having technical expertise, the answers were revealing. Most think it is a requirement: "Without a technology understanding, it is hard to bridge the gap between business and the technology, but it must be done to enhance and grow your organization."