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Enterprise adoption of VoIP technology in North America will double by 2010, says a new survey by Infonetics Research. It found that almost half of small and two-thirds of large organizations in North America will be using VoIP products and services by 2010.
The primary reasons driving growth are the need to have an integrated phone system across multiple locations, scalability, operational cost savings, and the desire to converge voice and data networks.
The survey reports that VoIP adoption is growing among businesses of all sizes, and is particularly strong among small organizations. It found that VoIP adoption will triple among small organizations in North America by 2010.
It also found that some companies moving from TDM to VoIP are decommisioning their legacy TDM PBXs, which the survey says is "the ultimate show of confidence, illustrating that VoIP has become enterprise-grade."
Among the survey's other findings:
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