As long as I was collaborating with CGPro users on my server, I could take advantage of Messenger's whiteboarding, application-sharing and file-transfer features. But I couldn't use these features between users hosted by different CGPro servers on separate networks--I troubleshot this problem down to NAT (Network Address Translation) and remote firewall settings, but ran out of time trying to find a solution. If your corporate network topology is complex or you plan to collaborate with CGPro users on other servers and networks, give yourself extra time to work out these kinks.
The latest CGPro 4 release had bare-bones SIP functionality. CGPro 5 kicks SIP support up a notch by implementing a presence server. When I signed on to our CGPro server from any SIP-based device or application, my presence was noted immediately. My online status indicator changed to "busy" on other registered users' screens anytime I was on a call on a registered SIP phone. I could also change my status to "busy" at any time.
Call Direction
IP PBX functionality is the newest addition to CGPro, but it needs some work. For my tests, I had to get significant input from CommuniGate Systems' technicians. VoIP-to-VoIP calls were not a problem. I set up numeric account aliases as phone extensions for each of my users and easily dialed them using their alias. Because each user's phone was registered with CGPro, call completion between IP devices and applications went without a hitch. But that wasn't the case for calls to and from users on the PSTN.
Subsea cable alternatives can provide a level of comfort for those concerned about disruptions. Realistically, they will continue to play a small, but critical role in the short term.
Maintaining existing network infrastructures often incurs huge technical debt before newer technologies are adopted over time.
Amid ongoing regional uncertainties, telecom infrastructure in the Middle East has expand to include terrestrial low-latency network infrastructure, which offers resilience and agility in navigating political complexities without relying solely on undersea networks.
