Leagles Oakland is looking for a SIP-based solution to ride the next wave of Internet multimedia services. Once the surf gets stronger for VoIP on the Internet, SIP will put more intelligence in PDAs and wireless data appliances; that will improve mobility management and enable true multimedia sessions. Leagles Oakland, by cutting its teeth on this technology now, will be in a good position to increase its multimedia publishing efforts to a mobile work force and clients. Until then, providing VoIP with SIP on the corporate LAN should improve LAN-based call and session management.
After a successful implementation of UM in Oakland, Leagles will investigate it for Boston, Chicago, New York and Seattle. At that time, the company will sort out the operational differences between the offices. Although all locations have standardized on Captaris' RightFax, the West Coast prefers its Microsoft Exchange 2000 messaging service with Active Directory to the East Coast's Lotus Notes and Domino directory. We haven't figured out what Chicago is doing. No one has returned our calls. But the inventory indicates that it's some IMAP4-compliant mail server with an LDAP-compatible directory.
The Oakland move provides a good opportunity to investigate the costs of installing, maintaining and supporting UM. Plus, it will be nice to call the California office and have someone answer the phone: UM products have a "follow-me" feature that will pursue user devices--to court or to Starbucks.
Vital Stats
Leagles' Goals:
In a bid to gain an edge on its competitors in low-cost legal services and
maximize its billable hours, Leagles plans to:
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