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Business Certs, Part Deux: Page 2 of 2

Of course, it works the other way around, too, as some of you reminded me. It's essential that business pros develop at least a working knowledge of the technology that drives their organizations. It's more important, however, that they develop the business skills specific to that technology. And, indeed, the American Institute of Certified Public Accountants offers a CITP (Certified Information Technology Professional) program (www.citponline.com), so CPAs can verify that they understand the business issues involved in IT purchases and implementations.

But even this sort of certification may not be sufficient, some of you said. Business people should be forced to pass a state licensing exam before they can get jobs or promotions that demand knowledge of critical IT factors, just as certain engineers, doctors, lawyers and even CPAs must pass licensing exams to work in their chosen professions.

A simple way to improve understanding between the business and technology sides in any organization, certs or no certs? Set up regular meetings at which the IT and the business people meet, face to face if possible, to share information and answer each other's questions. Turn these gatherings into unofficial training sessions, so both sides get to know how the other half lives. Even a once-a-month rendezvous can work wonders, shedding light on lingering issues and advancing your mutual goals.

Let me know how it goes.

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