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Avaya Expands VoIP Lineup With New IP Phones

Avaya Thursday plans to launch a new line of IP phones that promise a sleeker, more intuitive interface, provide high-fidelity sound and feature built-in support for XML applications.

The first two models of the new Avaya one-X Deskphone Edition family of 9600-series phones will ship in July, including the 9620 IP Telephone for general everyday users and the 9630 IP Telephone aimed at power users who require top-level mobility and collaboration features.

Two other models are planned for January 2007, including the 9650 IP Telephone for employees such as executive assistants who regularly monitor and make calls on behalf other users, and the 9610 IP Telephone for walk-up users in lobbies or other public locations.

Avaya designed its new phones with the aim of making them more intuitive, adding on-screen prompts to guide customers as they use them, said Saied Seghatoleslami, vice president of product management for the communications appliances division at Avaya, Basking Ridge, N.J. “You don’t have to do a lot of guessing,” he said.

Mike Taylor, CTO and vice president of emerging technology at Avaya solution provider Strategic Products and Services, said the new phones add more context-sensitive capabilities that should help users navigate easily through features.

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