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The Art of IT: The Fall of the IT Control Freak: Page 2 of 2

Users will invariably gravitate to applications that IT may not wish to support. The dilemma will be enforcing the unenforceable or embracing the techno-savvy of your users. It's your choice: Which do you think will make for a happier, more productive user community? Art Wittmann is editor in chief of Network Computing.