Based in Foxboro, Mass., privately funded Axeda has about 65 employees and 60 customers.
Some ITers won't see anything exciting about replacing their "phone home" modems with software. Still, they can't deny a growing interest in all kinds of automation products for data centers, and in closer monitoring and control of storage hardware.
There may be more opportunities among suppliers of remote services, particularly "software as a service" offerings.
An Axeda competitor, NextNine, expresses specific interest in growing its IT clientele, particularly among service providers.
"NextNine definitely sees its market expanding into the IT equipment vendor space and the convergence of voice and data applications creates a natural target audience. Service providers are beginning to rely on more remote-capable support methods in order to manage their growing customer base," states Eric Murphy, NextNine's VP of business development, in an email to Byte and Switch today.
Bob Friday, Chief AI Officer for Juniper Networks, explains how the advanced technology is transforming operations.
Contact center leaders from 8x8, Awaken Intelligence, and 360insight discuss the importance of agent experience.
AI may force enterprises to rewire parts of their data centers so they are fully optimized to run such workloads. The question is do you use Ethernet or InfiniBand?
