Leather said it's critical to really understand the network architecture before making a change like the one Safeway made. "The network is probably the most important thing. Make sure your network infrastructure is solid. With this particular product, there's not much else you need to do," he says. With the design of the Dell EqualLogic storage system, he says it's easy to expand to meet his needs -- even though those needs turned out to be far greater than expected. "I would never have guessed I'd need 11 terabytes. We started with just under a terabyte."
Leather said that while he can provide specific cost numbers or a specific ROI, he's satisfied with the overall payoff. "It paid for itself immediately, Leather says. "We can't afford performance hits. You can't even measure the loss of business. We can't afford our applications to slow down or our agents will move on to another insurance company."
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