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When a SAN is in transition, it's tough to keep things under control. That's why Glen Gambal, manager of data center operations at JetBlue Airways, went looking for a product to help him track his storage six months ago.

"Our environment's in a bit of a mess," he concedes. The company is moving its data center -- which features a 14-Tbyte SAN -- from Forest Hills to Garden City, N.Y., while trying to prepare a new disaster recovery site in Salt Lake City, Utah.

Meanwhile, storage usage at JetBlue flourishes. Data underlying the company's airline operation grows over 50 percent annually by most accounts. "We needed proactive monitoring," Gambal says. He also wanted a way to "blow our own horn to management" a bit, showing the brass what his group was spending -- and saving -- on storage.

JetBlue is a pure EMC shop, with 360 ports of 2-Gbit/s Fibre Channel storage based on EMC Symmetrix DMX 2000 and a Clariion CX700 array hooked to Brocade SilkWorm 24000 switches. But when Gambal's team compared EMC's SAN Advisor storage reporting against what startup Onaro had on offer, they liked Onaro better.

Onaro's Windows-based change management package for SANs, dubbed SANscreen, incorporates a range of specialized reports that impressed Gambal's group more. "SANscreen's reporting was much better," he says.

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