Network Computing is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

CharTec Introduces The New Standard In Backup And Disaster Recovery Technology

BAKERSFIELD, Calif., July 19. CharTec, the SMB channel's leading "Hardware as a Service" (HaaS)/sales training provider, today announced a custom-built business continuity solution that allows Managed Service Providers to deploy backup and disaster recovery as a service. The CharTec BDR (Backup Disaster Recovery) appliance is an Intel based server solution that provides Backup, Disaster Recovery, and Replication of virtual images to the cloud with nightly self testing to make sure the backups are successful.

"We developed the CharTec BDR appliance based on our own MSP experience and our partners' requests for a simple, reliable system that ensures their clients' business continuity," says Alex Rogers, CEO of CharTec. "Over the past four years we replaced tape backups with hundreds of backup and disaster recovery systems from other companies. Unfortunately, we discovered several short-comings which cost us a huge number of non-billable hours and our clients' loss in confidence in our equipment. We finally decided there had to be a better solution, even if we had to build it ourselves. And we succeeded! We can honestly say this is the best solution in the SMB channel."

The CharTec Intel-based BDR appliance installs at the MSP's client site, which satisfies their client's requirement for real time onsite data protection as well as offsite data continuity. The unit is backed by 24x7 US-based help desk support. There are no upfront costs, which enables any MSP to begin earning revenue immediately. This is the first and only product available from CharTec open for outright purchase or HaaS to any qualified MSP without a membership requirement.

"Our company has already begun switching all of our clients' current backup appliance deployments to the CharTec solution for three reasons: First, it's so intuitive that when we deploy a server onsite we can immediately virtualize it without requesting support. Two, if we have an issue, we have immediate phone support from qualified US-based technicians. And three, when we quote pricing, we're confident that CharTec will honor those costs and policies," says Deana Pizzo, CEO of IT Solutions of South Florida.

Remotely managed through an easy-to-use, web-based portal with an RMM (Remote Monitoring Management) agent for alerting and scripting, the CharTec BDR appliance delivers rapid and reliable restore of any backup image, any time. Virtual lab hours are included in the CharTec BDR appliance to allow technicians to work on servers in the cloud for easy testing, verification and validation of offsite data.

  • 1