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BMC Software Ensures Operational Accuracy Amidst The Constant Change of Virtual Environments: Page 2 of 2

Similarly organizations unable to keep their Configuration Management Database (CMDB) systems accurate and up-to-date with VM changes often have difficulty making valid IT decisions and producing reliable compliance reports. By automatically applying these updates, organizations can continue to rely on their CMDB as the single, accurate source of truth.

According to an independent Forrester Research, Inc. report: "Tightened budgets have ratcheted up the always high pressure on IT organizations to control costs while maintaining or improving service levels. In the past several years, infrastructure and operations (I&O) professionals have realized the importance of a CMDB as the 'source of the truth' guaranteeing service levels, avoiding risky changes, and reducing incident response times, especially in the face of exploding infrastructure complexity. However, along the way I&O pros have also encountered the challenges of trying to maintain an up-to-date central database of diverse data -- at best it is complicated and imposes an extra burden on infrastructure and personnel. At worst, it produces old or inaccurate data that's worse than nothing at all. Inaccurate information yields erroneous decisions that require wasteful redo and data collection and processing in an ad hoc manner."

"It's very easy for a highly complex virtual or cloud IT environment to spiral out of control, so it's critical that organizations have the proper mechanisms in place to ensure changes and events are promptly detected, well documented and reacted upon appropriately," said Kia Behnia, BMC's chief technology officer. "The enhancements to our BSM platform allow organizations to remain agile in the face of change and respond quickly to events that deliver the greatest business impact."

To learn more about implementing effective processes and controls in virtual environments, read the BMC Software and VMware jointly authored Best Practices White Paper, "Seven Requirements for Balancing Control and Agility in the Virtual Environment" located at this link.