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BMC Software Ensures Operational Accuracy Amidst The Constant Change of Virtual Environments

SAN FRANCISCO--(BUSINESS WIRE)--As IT organizations move from physical to highly virtualized infrastructures, they are inevitably forced to deal with a higher rate of change due to virtual machine (VM) movement among hypervisors. IT needs a platform in place to automatically detect and intelligently respond to these events in order to provide an accurate picture of its operations.

BMC Software today announced new capabilities for dynamic detection and intelligent response to VM infrastructure changes. These capabilities ensure unprecedented accuracy both for operational performance monitoring and service-based decision support.

Through integration with VMware vCenter Server, BMC's BSM platform can now detect VMware VMotion events and automatically respond by adjusting performance monitoring thresholds, maintaining performance history tracking VM changes and updating the configuration management database (CMDB) in near-real time. This helps ensure IT organizations can maintain performance continuity, make accurate decisions based on the most up-to-date information and meet compliance and audit regulations.

"VMware vSphere 4 supports functionality like VMware VMotion that enables IT environments to be dynamic and responsive," said Shekar Ayyar, vice president of infrastructure alliances at VMware. "BMC provides robust automated detection and response to VM movements, optimizing service and data center processes with up-to-date CMDB service views and accurate change process tracking while minimizing performance monitoring disruptions. These solution enhancements are a strong complement to the work VMware has been doing with BMC to tie VMware vCenter Lifecycle Manager to BMC Remedy IT Service Management (ITSM). Whether change is planned or unplanned, our joint customers will have access to desired levels of policies and controls to help ensure compliance."

Until now, many performance monitoring solutions treated a moved VM as if it were a brand new machine instance, thus losing valuable historical performance information that should be tied to that machine. By maintaining this continuity, BMC ensures that customers preserve service availability and can predict service failure and proactively respond. Without such continuity, performance monitoring solutions provide little or no value in a dynamic virtual or cloud computing environment.

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