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AIOps Vendors Should Prepare for a Litmus Test in 2020

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There has been a fair share of cheerleading behind the marriage of AI and DevOps to birth AIOps, but the time may be approaching for a stress test.

At last week’s AWS re:Invent conference, Moogsoft CEO Phil Tee shared his perspective with InformationWeek on what could be in store for the AIOps scene in 2020. Moogsoft is a provider of an AIOps platform for DevOps teams for monitoring incidents in IT infrastructure. Tee said he believes AIOps providers will soon face questions about their ability to deliver on promised services rather than rhetoric and labels.

Like others in this space, Moogsoft has been trumpeting the relevance of AIOps. It is a developing segment of IT with many organizations still trying to find their way.

For its part, Moogsoft has had to make some tough changes as the AIOps space evolves. In fall 2018, the company let go some 30 employees, about 18% of the staff at that time, as it adjusted its strategy.

Tee said the rise of AIOps may help address the growing complexities of the modern compute stack as programming standards continue to change. Those new standarads include writing programs in the cloud, the creation of docker images, and Kubernetes definitions, “There are far more moving parts,” he said. The purpose of AIOps, Tee said, is to contain that complexity. “If you don’t do that, and you try to use a last-gen, rules-based approach -- total failure. It isn’t going to work.”

Read the rest of the article on InformationWeek.