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Worrying About The Next Big Thing: Page 2 of 2

Gayley said he wants to see such features delivered as services.

"We don't want these [security] products," he said. "They should be in the network. The U.S. economy would be a lot better if the big broadband companies would deal with it there. At Amtrak, we spend well over $1 million a year on things that have nothing to do with our business."

Even though I'm sure that this missive will spark a series of press-release rebuttals (I've already received one PR pitch from a company who wants to talk about how its users avoided Mydoom woes), from the sounds of it the security products aren't passing muster yet where it counts, with the users. In a keynote speech here Wednesday, longtime industry observer, analyst and investor Howard Anderson noted the recent attention to things like controlling spam, citing Bill Gates' recent pledge to offer more support via Microsoft products.

The reality, Anderson said, is that "this stuff is not quite ready yet." Anyone who takes a two-week vacation, Anderson said, knows what he means.

"By the time you get back, you have so much spam that it's almost easier to quit your company and rejoin than it is to read and delete all that email," he said.