One legacy MCI agent compared Verizon' actions towards legacy MCI agents as similar to a college professor who, saddled with too large a class, gives a first test so difficult that it thins down the classes numbers to a level the professor can more easily manage.
Verizon has dragged its heels all year in the development of the 2007 VSPP, and at one point told legacy MCI agents the contract would arrive in the September timeframe. Then the carrier delayed delivery of the contract until the eve of a national holiday, giving legacy MCI agents just days until a Verizon executive meeting in Basking Ridge, N.J., on November 29, a meeting sources say marks the deadline to sign the contract, sources said.
"They are asking the agents to sign a contract without knowing what their quotas will be," a third legacy MCI master agent said. "You don't know whether you are going to be selling at a half a million dollars, a million, be given a $2 million quota, who knows? As far as we know it's a dart board right now. And what kind of time have they given us? It's Thanksgiving weekend, and I still haven't gotten a call back from my lawyer yet to look at this. When I do, I'll maybe have what, three days (before the deadline to sign)?"
During a Nov. 17 conference call between Verizon and legacy MCI agents offered the 2007 VSPP contract, Verizon officials gave no assurance that quotas would be attainable, sources said. Verizon's stance during that conference call was that legacy MCI agents who fail to hit their quota can be terminated from the program in 30 days, a penalty that includes forfeiture of all residuals.
Legacy MCI agents on the Nov. 17 call were outraged by Verizon's "take it or leave it" attitude, sources said.
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