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Laura Sanders, VP of IBM Tivoli Storage Software: Page 4 of 11

Byte and Switch: Do you have specific market share goals?

Sanders: I certainly have particular market share goals. But I see our business as part of the overall software group at Tivoli, so I would look at that differently than a Veritas or an EMC. But we come to work every day wanting to lead in the market.

Byte and Switch: Tivoli's backup software [Tivoli Storage Manager] has been stuck in the No. 2 market share spot behind Veritas. [In 2002, Veritas had 46 percent total market share, and Tivoli had 17 percent, according to Gartner.]

Sanders: The interesting thing about the backup and recovery market is that it's very different around the world. Veritas has a much stronger hold in the U.S. than outside the U.S. Outside the U.S., we're pretty much neck and neck.

Byte and Switch: So what will it take to beat Veritas in the U.S.?