Network Computing is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

HP Services Stay Self Centered: Page 3 of 3

The five new HP service offerings are:

  • Storage Optimization Assessment: Provides "expert storage capacity and performance analyses," according to HP, including recommendations for optimizing storage assets. "This is hitting a pain point -- customers want to optimize what they have installed rather than buying new stuff," says IDC's Chandler.
  • Data Sanitization: HP will "scrub" a customer's disk arrays -- by rewriting the disk several times -- to eliminate any trace of existing data to reduce the chance that sensitive data could be retrieved from decommissioned storage devices. Currently, HP is offering the service only for its own StorageWorks systems [ed. note: and with Data Sanitization there are no unsightly belts or bulges!].
  • Data Replication: This service provides installation and configuration of HP's Continuous Access and Business Copy data replication products.
  • Disaster Tolerant Management: HP says this service extends across the entire IT environment -- "encompassing facilities, storage, servers, networks, and application management," according to the company -- but it's based on the HP StorageWorks Continuous Access Enterprise Virtual Array (EVA), a controller-based application that performs synchronous data replication between arrays.
  • Storage Area Management: Service for installing and integrating HP's OpenView Storage Area Manager, software that manages heterogeneous storage platforms.

In addition to these new services, HP is updating its pay-per-use option for customers of its StorageWorks XP 128 and 1024 disk arrays, which are rebranded versions of Hitachi Data Systems (HDS) Lightning arrays. HP will now let customers pay a fixed monthly fee, plus a variable fee that is based on metering the actual usage of their disk storage systems. Previously, under the pay-per-use plan, customers were required to pay for storage they had installed regardless of whether or not they used it.

"It's an alternative way for customers to acquire storage capacity," says Wright. "The idea here is to bring in more capacity than a customer needs today but only pay for what they're using." Sounds like HP is finally delivering a pay-per-use program that customers can actually understand the value of, then.

Other vendors, including IBM, offer similar pay-per-capacity options. In a variation on this theme, startup 3PARdata Inc. recently introduced Thin Provisioning, a feature that tricks applications into seeing larger disk volumes than are physically present (see 3PAR Spins Disk Trick).

Todd Spangler, US Editor, Byte and Switch