When we challenged Tiemann about the availability of staff to run RHEL at large IT organizations, he related a story about a meeting he had with IT executives at the military. "The people who supply Microsoft training run Linux at home," he said.
IT shops wishing to run Linux have great reason to choose Red Hat: The company's certification programs are among the most highly regarded in the business. The RHCE is considered more than just a paper certification--if we had to place it in geek-respect ranks, it's probably just below the vaunted Cisco CCIE. Even in 2002, the RHCE was getting kudos from the likes of Certification magazine. Clearly, Red Hat has done something right with its Global Learning Services.
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Unlike Novell, Red Hat doesn't offer litigation indemnity from SCO. But it does provide "Open Source Assurance," which warrants that Red Hat will replace system components shown to have intellectual-property problems. While SCO has called this "wiping the fingerprints off the gun," most observers have scoffed at the analogy--if there's a breach and Linux vendors offer a timely remedy, no foul. Users worried about legal action from SCO can look to the OSDL (Open Source Development Labs) for a legal defense fund to protect Linux customers; both IBM and Intel have contributed.
Jonathan Feldman, a NETWORK COMPUTING contributing editor, is director of professional services for Entre Solutions, an infrastructure consulting company in Savannah, Ga. He has worked with and managed technology in the health-care, financial services, government and law-enforcement industries, and is the author of Teach Yourself Network Troubleshooting. Write to him at [email protected].
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