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Business Profile: KeyCorp, a banking institution in Cleveland
Assets: $85 billion
Vendor/Technology Solution: Novadigm's (Mahwah, N.J.) Radia automated desktop server solution.
Business Challenge: Automate deployment of new applications and changes without sending consultants to various KeyCorp locations.
When KeyCorp needed a more efficient way to solve desktop or server issues affecting its branches, the Cleveland-based bank chose Novadigm's (Mahwah, N.J.) Radia tool to help automate and execute fixes from a central location.
When KeyCorp ($85 billion in assets) implemented Radia more than two years ago, the company was looking to save money as well as increase productivity in its IT department. KeyCorp's executive vice president and chief technology officer, Bob Rickert, says the bank was looking for a way to deploy new applications, patches and changes to the branches from coast to coast without physically sending a consultant on site to handle these tasks.
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