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Getting Mobilized: The Art Of Putting Data On The Road

With 2,500 employees and annual revenues of $180 million, Chase-Pitkin Home Centers is hardly a small business. Yet it increasingly found itself in the difficult position of competing against the really big home improvement chains such as Home Depot and Lowe's.

"It was critical that we find niches to exploit and be successful at," said Chris Dorsey, Chase-Pitkin's controller and chief information officer (CIO). Six years ago, the company found its niche: serving property managers and other commercial customers. But the company needed help to exploit that niche.

That's where mobilized applications came in.

Mobilizing applications makes key enterprise data available to employees wherever they are. When employees can access such data from customer and job sites or while traveling, orders are filled more quickly and accurately, inventory can be controlled more closely, and a whole host of other benefits accrue.

At least that was the theory when Dorsey and his team started mobilizing some of Chase-Pitkin's key applications, such as their ordering and inventory systems. The clear-cut results of their still-ongoing effort validate that theory.

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