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Survivor's Guide to 2007: Network and Systems Management: Page 5 of 12

And as SOAs become more pervasive, application-flow monitoring and active management will become more important. Key players here include Apparent Networks, Cisco Systems, Crannog Software, Fluke Networks, NetQoS, NetScout Systems, Network General, and Network Physics and Packet Design for route analytics.

>> OUT-OF-BAND: You weren't expecting this, right? But you should be. Out-of-band technologies--the big kahunas are Avocent and Raritan--will become a core part of the requirement to ensure that remote environments can be managed effectively, even when in-band network disruptions occur and systems are out of commission.

Put succinctly, the enterprise NSM market has focused on monitoring far more than fixing. But as the landscape evolves, the need for intelligent surgeons' hands and effective diagnosticians will become more apparent. The future will require viewing OOB as an integrated foundational technology rather than a separate niche market.

Into Its Own

One core transformer we've watched for several years is CMDB. OK, it's not really a database, and it's not limited to configuration management in the vernacular meaning. Rather, the CMDB is an ITIL offshoot, and in ITIL, "configuration management" denotes a documentation of relationships ranging from topologies and configuration information, to customer and service relationships, to service and infrastructure interdependencies. The CMDB also extends to cost- and contractual-related information, and to SLAs via performance and availability data.